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Location: Monitoring arrowrgray E-mail

 

Prerequisites:

Sent e-mails.

 

Overview:

Through this menu, it is possible to monitor all the messages sent via e-mail by the SE Suite components purchased by the organization. The list of records will display the following information: sending status, notification sender, component to which the notification refers, e-mail title, destination and notification sending date/time.

 

Specific buttons:

delete

Click on the arrow located next to this button and select the desired option to delete the selected e-mail or delete all e-mails displayed on the list of records.

send_by_mail

Click on this button to resend the e-mails selected in the list of records to your addressees.

view

Click on this button to view the data of the e-mail selected in the list of records. On the screen that will be displayed, the information related to the sender, the SE Suite component to which it refers, the e-mail title, the destination, the sending date and hour, the e-mail content and the sending error record, if any, will be shown.

report_config

Click on the arrow next to this button to export the list of records displayed on the main screen to an Excel file, configure a new report or associate an existing report, or search the parameters that may be used in the configuration of new reports.

 

Use the fields in the General filter to locate the desired records through specific information. To use them, go to the Search filters panel and click on the addfilter button to add filters. The following fields are available:

Title: Enter the title of the desired e-mail.

Component: Select the component that has generated the desired e-mail.

Sender: Select the name of the sender of the desired e-mail. Use the other buttons next to the field to fill it with the logged-in user data and clear it.

Destination: Select the name of the destination of the desired e-mail.

Start: Enter the start date range that covers the day when the desired e-mail was sent.

End: Enter the end date range that covers the day when the desired e-mail was sent.

Status: Expand the list of options and check the desired e-mail status: "E-mail successfully sent", "An error has been detected while sending the e-mail" or "Waiting to be sent". Use the other buttons next to the field to check all available options and clear the checked options.

After entering the required filters, click on the SEARCH button in the 'Search filters' panel or press the ENTER key on your keyboard. The result will be displayed on the right-side of the view screen. For more details about the 'Search panel' and other search operations, see the "User Guide arrowrgrayy Views" section.