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Tracking

When you hover over the technicians in the Resources panel, an arrow will appear below the technician's name, which, when clicked, will display in more detail the allocation made to the technician. Clicking on the rectangle that presents the resource allocation will show a balloon with a link (View), which, when clicked, will also display the details of the technician's allocation.

Through this view, it is possible to identify where super overlays may be occurring. It is quickly possible to check if the over-allocated hours can be distributed for the remaining days or if it is necessary to allocate the activity to another technician. The availability of the technician depends on the actual time that was entered since the timesheet overrides the planned allocation for a given activity.