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SE Incident is a component that allows managing the whole life cycle of the incidents, facilitating the monitoring and investigation of the recorded deviations. For this purpose, SE Incident uses a process that manages all activities, from the initial creation, through investigation, to the effectiveness verification. This ensures that incidents related to products, services, and processes are handled properly and efficiently.

 

For a better understanding about the features of the SE Incident component, access our Training Store and get the full online training.

If you are subscribed to the Infinity plan, which offers full access to courses, access the training of this component through the Infinity learning option in the Help center.

Refer to the Quick guide to learn about the basic operations of SE Incident in a quick and easy way!