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E-mail import

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Location: Configuration E-mail import

 

Prerequisites:

Problem type

 

Overview:

Email import consists of capturing e-mails with their attachments that have been sent to a particular account and creating problems from each of them, as well as executing a process activity and filtering the message entry of e-mail. Through this menu, it is possible to create and configure the scheduling that will perform the verification of the desired e-mail accounts and, consequently, their import.

 

Specific buttons:

Add

Click on this button to add a new e-mail import scheduling. See further details about this operation in the E-mail import configuration section.

Change / Edit

Click on this button to edit the selected e-mail import scheduling.

Click on this button to delete the selected e-mail import scheduling.

Click on the arrow next to this button to export the list of records displayed on the main screen to an Excel file, configure a new report or associate an existing report, or search the parameters that may be used in the configuration of new reports.

 

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