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Overview

SE Problem is a component that allows you to minimize the impact of problems on the quality of services and products your organization. To do this, in addition to using a process to manage all of its steps, SE Problem uses tools that allow identifying the source of the problems through targeted actions and in-depth analysis of the cause of problems. Given the main fundamentals of continuous improvement, SE Problem makes it possible to understand what really causes a determined problem, so that, only then, the necessary actions about the causes are taken and several changes that will be translated into the improvement of products and services are applied.

▪For a better understanding about the features of the SE Problem component, access our Training Store and get the full online training.

▪If you are subscribed to the Infinity plan, which offers full access to courses, access the training of this component through the Infinity learning option in the Help center.

▪Refer to the Quick guide to learn about the basic operations of SE Problem in a quick and easy way!