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Overview

SE Incident is a component that allows managing the whole life cycle of the incidents, facilitating the monitoring and investigation of the recorded deviations. For this purpose, SE Incident uses a process that manages all activities, from the initial creation, through investigation, to the effectiveness verification. This ensures that incidents related to products, services, and processes are handled properly and efficiently.

▪For a better understanding about the features of the SE Incident component, access our Training Store and get the full online training.

▪If you are subscribed to the Infinity plan, which offers full access to courses, access the training of this component through the Infinity learning option in the Help center.

▪Refer to the Quick guide to learn about the basic operations of SE Incident in a quick and easy way!