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E-mail import configuration

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In SE Problem, it is possible to configure a scheduling to start problems from e-mails sent to a certain account. In the scheduling, the parameterizations regarding the e-mail server and the process to be started must be performed. To do that, access the "Configuration E-mail import" menu and click on the button located on the main screen toolbar.

 

On the data screen that will be displayed, enter the ID # and the Name of the scheduling. To enter an ID # more easily, the button next to the field can be used to generate a new sequential number. Fill out also the required fields in the following tabs:

 

 

Note: To successfully create an e-mail import scheduling, fill out the required fields in the General and Configuration tabs and save the record. Once done, the Notified user, Inbox and History tabs will only be available after saving the record for the first time.

 

General
Configuration
Notified user
Inbox
History

 

When saving the record for the first time, the system will perform the account verification and capture of e-mails according to the configurations previously set. For further information on this operation, see the Capturing e-mails of an account section.