In the Controls field, it is possible to select the actions that may or may not be performed in the type. To do so, select the controls that will be granted to the access type selected previously:
▪Add: Adds new problem types in the levels below the type. ▪Edit: Edits the data of the type. ▪Delete: Deletes the type. ▪Security data: Edits the security data of the type. Users who have this control denied, or not enabled, may edit the other data of the type, but the fields on the Type security tab will be blocked. ▪List: View the problem type on system screens that have type hierarchy. Users that have this control denied, or not enabled, will not view the problem type in the type hierarchy and consequently, will not be able to initialize and view problems of this type. ▪View: View the data screen of the problem type. Users that have this control denied, or not enabled, will not have access to the problem type and consequently cannot initialize and view incidents of this type.
Use the buttons located on the side of the field to expand and view the control list, check all the controls available and clear the checked options made, respectively.
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