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Approving external user self-registration

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If the "Require the approval of the self-registration of external users" option is checked in the Authentication (CM008) menu of the SE Configuration component, the registrations performed through the External user portal login screen must go through approval.

 

To approve the registration of an external user, access the File arrowrgray External user (AD060) menu of the SE Administration component. The list of records will display all external user registrations performed in the system.

 

Through the CS column, it is possible to identify whether the external user has confirmed their registration through the e-mail sent when it is performed. If the confirmation has not been performed, it is possible to resend the e-mail to the user through the Resend confirmation e-mail button.

 

If the user has already confirmed the e-mail, the status in the AS column will be displayed as "Pending approval". In this case, select it in the list of records and perform the desired operation:

 

Approving external user self-registration

1.Click on the edit button on the main screen toolbar.

2.On the data screen that will be opened, check if the data is correct or perform the necessary adjustments. See a detailed description of the displayed fields in the Adding an external user section.

3.If adjustments are performed, save the record.

4.Once done, click on the default toolbar button on the data screen. At this point, the welcome e-mail will be sent to the user with the link to access the external user portal, and the user status in the AS will be displayed as "Approved".

 

Rejecting external user self-registration

1.Click on the edit button on the main screen toolbar.

2.At this point, the external user data screen will be opened. Click on the cancel toolbar button on the data screen. Thus, the user status in the AS column will be displayed as "Rejected".

 

If you do not wish to keep the record of the self-registration of an external user, it is possible to delete it. Refer to the Deleting an external user section for more information on this operation.