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Attribute

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Location: Configuration arrowrgray Attribute

 

Prerequisites:

None.

 

Overview:

Through this menu, it is possible to add and manage attributes. Attributes - also known as metadata - are properties that describe the records. Attributes allow users to manage, understand, and view the records with which they are associated.

In SE Knowledge Base, the attributes must be associated in the knowledge base for the specific articles to have higher relevance and priority in the search.

 

Specific buttons:

new

Click on this button to add a new attribute. See further details about this operation in the Configuring an attribute section.

edit

Click on this button to edit an attribute. Select the desired record before clicking on the button.

delete

Click on this button to delete an attribute. Select the desired record before clicking on the button.

report_config

Click on the arrow next to this button to export the list of records displayed on the main screen to an Excel file, configure a new report or associate an existing report, or search for the parameters that may be used in the configuration of new reports.

status

Click on this button to enable or disable the record selected on the main screen. To view the disabled records, use the "Status" field of the General filter in the search filters panel.

translate-language

Click on this button to translate the name of the attribute selected in the list of records. If the attribute is of the "List of values" type, it will also be possible to translate its values. See further details about this operation in the Translating an attribute section.

 

Use the Search filters to find the records more easily based on specific information (ID #, name, type, and/or status).