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Cause analysis

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Location: Execution arrowrgray Cause analysis

 

Prerequisite:

Performed occurrence identification

Performed containment/disposition*

Performed investigation*

Optional:

Document (SE Document)

Process (SE Process)

Item (SE PDM)

Audit (SE Audit)

Workflow (SE Workflow)

Indicator (SE Performance)

Attachment type

*if this step is configured in the method applied to the occurrence

 

Overview:

The occurrence will only go through this step if it is defined in the method associated with the classification and after the treatment steps defined up until that point. The responsible party must define and verify the potential causes (which could explain the existence of the occurrence) and find the root cause (the one with the greatest influence over the occurrence).

 

Specific buttons:

bt_executar_pend

Click on this button to analyze the causes of the occurrence identification selected in the list of records. Refer to the Performing a cause analysis section for further details.

bt_relatorio_ocorrencia

Click on this button to issue a report with the data of the occurrence selected in the list of records. The information that will be displayed in the report may be predefined in the classification of the occurrence in question.

bt_relatorio_customizado

Click on this button to issue a customized report with the data of the occurrence selected in the list of records.

bt_pesquisar_action

Click on this button to search for the occurrences whose causes will be analyzed. This button will only be displayed if the search filters are displayed.

bt_limpar

Click on this button to clear the information entered in the search filters located on the left side of the main screen. This button will only be displayed if the search filters are displayed.

bt_exibir_ocultar

Click on this button to display/hide the search filters located on the left side on the main screen. Use them to easily find the records through specific information.