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Type security

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See how to configure the security list of the incident type:

 

1.

First, at the top of the tab, select one of the following options:

Public: Any SE Incident user will have the access permission to the incident type.

Restricted: Only certain SE Incident users will have the access permission to the incident type. By selecting this option, the toolbar buttons in the list of records will be enabled. Click on the button and fill in the following fields on the data screen that opens:

 

2.

In the Access type field, select one of the following options to set the access type that will compose the security list:

Team: It will be composed of the members of a team previously created in SE Incident.

Organizational unit: It will be composed of users of a particular organizational unit or department of the organization.

Department/Position: It will be composed of users from a specific department of the organization who perform a specific position.

Position: It will be composed of users who hold a specific position in the organization.

User: It will be composed of a specific user.

All: It will be composed of all the users who have access to the SE Incident component.

 

3.

Depending on the selected access type, the Search filters will be enabled for completion. Use them to make it easier for users to search the security list.

 

4.

In the Controls field, it is possible to select the actions that may or may not be performed on the type. To do so, check the controls that will be assigned to the previously selected access type:

Add: Add new incident types in the levels below the type.

Edit: Edit the data of the type.

Delete: Delete the type.

Security data: Edit the security data of the type. Users who have this control denied, or not enabled, may edit the other data of the type, but the fields on the Type security tab will be blocked.

List: View the incident type on system screens that have type hierarchy. Users who have this control denied, or not enabled, will not see the incident type in the type hierarchy and consequently will not be able to initialize and view incidents of this type

View: View the incident type data screen. Users that have this control denied, or not enabled, will not have access to the incident type and consequently will not be able to initialize and view incidents of this type.

 

Use the buttons located on the side of the field to Expand and view the list of controls, Check all available controls, and Clear the markups made, respectively.

 

5.

After filling the fields above, click on the toolbar button on the selection screen.

 

6.

The result will be displayed in the list of records, located at the bottom of the screen. Select the ones that will compose the security list.

 

Hold the SHIFT or CTRL keys down or check next to each item, to select more than a record at a time.

 

7.

Save your selection.

 

Use the other toolbar buttons to edit the data or delete a selected access from the security list of the incident type.