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Location: Execution  Investigation Planning
*if this step is configured in the method applied to the occurrence
Overview:
The investigation starts in parallel with the containment/disposition if these steps are defined in the method associated with classification of the occurrence. In the planning of the investigation actions, however, the analysis tools (Ishikawa diagram and 5 Whys) may be used to raise all the possible causes of the problem.
Specific buttons:
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Click on this button to plan the investigation actions of the occurrence selected in the list of records. See further details in the Planning an investigation action section.
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Click on this button to issue a report with the data of the occurrence selected in the list of records. The information that will be displayed in the report may be predefined in the classification of the occurrence in question.
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Click on this button to issue a customized report with the data of the occurrence selected in the list of records.
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Click on this button to search for the occurrences that will have their investigation actions planned. This button will only be displayed if the search filters are displayed.
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Click on this button to clear the information entered in the search filters located on the left side of the main screen. This button will only be displayed if the search filters are displayed.
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Click on this button to display/hide the search filters located on the left side on the main screen. Use them to easily find the records through specific information.
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