Finishing the issuance of a view content record

1.

Select the desired record in the list of records of the main screen.

2.

After that, click on More on the toolbar.

3.

At this point, the record data screen will be opened. Check if all necessary fields have been duly filled out. See a detailed description of the content viewing record screen in the Adding a content viewing record section.

4.

Once done, click on the toolbar button on the data screen. At this point, the system will ask if the answer must be sent to the requester. Click on the desired option:

▪OK: The View content record acknowledgment task will be generated for the requester and the record will be closed.

▪Cancel: The record status will become "Pending". In this case, the answer can also be sent to the requester through the View content record task.