RACI Matrix

When discussing human resource management in the development of a project or process, the matter of the roles to be performed over time soon comes to mind. After all, it is unthinkable to track the schedule and manage the scope (and deliverables) without team members properly acknowledging their responsibilities in the project/process life cycle. The best way to ensure processes will run smoothly is to map all parties involved, assigning functions to each person in the tasks to be performed. The RACI matrix is composed of an acronym, which also defines the roles and assignments of those involved.

Responsible	The group of people (or the user) responsible for the execution, development, conclusion and delivery of the activity.
Accountable	Corresponds to the party with authority to organize the task, track its development and accept or formally reject a delivery. The Accountable role is that of the approver, who will be held accountable for any deviations. Thus, there should only be one authority per task.
Consulted	All of those who are able to give tips, opinions and suggestions to improve the development of the task or enhance the deliverable. They must respond to the questionings of the Responsible, whereas the responsible must request their involvement to add value or solve questions on the task being executed.
Informed	Everyone who must receive the information on the conclusion and start of an activity (or even a delivery) which will generate impactful changes in their daily routines.

The RACI matrix is available both through the process data and through the

button available on the button bars of the process file and view menus. See below how the RACI Matrix is displayed: