- A -

Accessing the flowchart of a problem

Actions and plans

Activity execution

Adding a cause

Adding a characteristic to an object

Adding a dynamic navigator

Adding a team

Adding an item to a dynamic navigator

Adding an object

Analysis tool templates

- C -

Capturing e-mails from an account

Cause

Causes

Causes (View)

Configuration menu

Configuring a dynamic navigator

Configuring a scheduling

Configuring a team

Configuring an analysis tool template

Configuring process automation

Configuring the general parameters

Creating a cause

Creating a new problem type

- D -

Delegating an activity

Dynamic navigator

- E -

Editing a cause

Editing a dynamic navigator

Editing a flowchart

Editing a team

Editing an object

Editing problem data

Editing problem status

E-mail import

E-mail import configuration

Entering activity data

Execution (Task)

Execution menu

Execution tasks

- F -

File menu

- G -

General parameters

- I -

Important comments on e-mail capture

- M -

Management (Task)

Management menu

My problems

My tasks

- O -

Object

- P -

Problem

Problem (View)

Problem management

Problem management (Task)

Problem type

Process automation for problem

- R -

Reporting a problem

Reporting a problem (External user)

Resources allocation

Resources control

Resources control details

Returning an activity

Returning execution flow

Revising an object

- S -

System auditing

- T -

Team

Testing e-mail capture

To-do tasks

To-do tasks (View)

Tracking (Task)

Tracking tasks

Tracking the execution of system activities

- V -

View causes

View Menu

View problems

View tasks