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Communication in the portal

The Comments feature allows users with permission to view a portal to view and publish comments. Users with permission to edit may resolve the added comments.

Comments button

Comments panel

When accessing a portal that you have permission to view or edit, the "Comments" button will be displayed. By clicking on this button, a panel displaying the comments being discussed will be displayed. Resolved comments can be accessed by clicking on the button. To return to the comments under discussion, click on the button.

Through the Notification center, users will be notified whenever they are mentioned in a comment, as long as they have not disabled the respective notification.

Insert comments

To add a new comment, type it in the field on the top of the comment panel and click on "Send" or press ENTER.

Edit and erase comment

To edit or erase a comment you have published, simply hover the mouse over the comment for the "Edit" and "Erase" options to be displayed.

▪When clicking on "Edit", the comment is displayed in edit mode, allowing it to be changed. Simply press ENTER for it to be published.

▪When clicking on "Erase", the system will display an alert for you to confirm or cancel the deletion of the comment.

Reply to comments

To reply to a comment, click on the "Comment" option displayed at the bottom of the card to be replied to. Simply press ENTER for it to be published.

▪At the bottom of the card of each comment, the "Like" option is displayed, which also indicates the number of likes the comment has.

▪After clicking on "Like", the token is switched to "Unlike" and the number of likes is increased.

▪After clicking on "Unlike", the token is switched to "Like" and the number of likes is decreased.

Resolve comments

To resolve a comment, click on the "Resolve" option displayed at the bottom of the comment card. When resolving a comment, it will no longer be displayed among the comments under discussion. To access resolved comments, click on the button in the panel.

▪It is not possible to comment, edit, delete, or like resolved comments.

▪At the bottom of the card of each resolved comment, the "Reopen" option is displayed, which causes the comment to return to the list of comments under discussion.