Attributes

From this version onwards, it is possible to associate attributes in the knowledge bases, so that the specific articles can have higher relevance and higher priority in the search.

External user

From this version onwards, the knowledge bases may be accessed by the external users through the customer panel. In order to view, the "view article" control must be enabled for "all" in the knowledge base security.

Previous versions

View also the improvements made to this component in previous versions: