SLA for Ad-hoc sub-activities

From this version onwards, it is possible to configure a specific deadline for Workflow Ad-hoc sub-activities and Kanban Ad-hoc sub-tasks, according to the SLA level of the instance.

 

 

Web service for association between incidents

From this version onwards, it is possible to create associations between incidents using newAssocIncident, available in SOAP web services.

 

Previous versions

View also the improvements made to this component in previous versions: