- A -

Accessing the flowchart of an incident

Actions and plans

Activity execution

Adding a characteristic to an object

Adding a dynamic navigator

Adding a team

Adding an item to a dynamic navigator

Adding an object

- C -

Capturing e-mails from an account

Configuration menu

Configuring a dynamic navigator

Configuring a new incident type

Configuring a scheduling

Configuring a team

Configuring process automation

Configuring the general parameters

Control panel

Creating an incident

- D -

Delegating an activity

Dynamic navigator

- E -

Editing a dynamic navigator

Editing a team

Editing an object

Editing incident data

Editing incident status

Editing the flowchart of an incident blocked for editing

Editing the flowchart of an incident in progress

E-mail import

E-mail import configuration

Execution (Task)

Execution Menu

Execution tasks

- F -

File menu

- G -

General parameters

- I -

Important comments on e-mail capture

Incident (Management)

Incident (View)

Incident data

Incident management

Incident type

- M -

Management (Task)

Management menu

My incidents

My tasks

- O -

Object

- P -

Process automation for incident

- R -

Reporting an incident

Reporting an incident (External user)

Resources allocation

Resources control

Resources control details

Returning an activity

Revising an object

- S -

System auditing

- T -

Team

Testing e-mail capture

To-do tasks

To-do tasks (View)

Tracking (Task)

Tracking tasks

Tracking the execution of system activities

- V -

View incident

View Menu

View tasks