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Welcome to SoftExpert Incident
Overview
Configuration
Dynamic navigator
Configuring a dynamic navigator
Translating a dynamic navigator
E-mail import
E-mail import configuration
Capturing e-mails from an account
General parameters
Configuring the general parameters
Incident type
Configuring an incident type
Type security
Configuring process automation with SE Incident
Team
Configuring a team
File
Object
Creating an object
Revising an object
Execution
Reporting an incident
Creating an incident
Reporting an incident (External user)
Management
Control panel
Incident
Editing incident data
Security
Editing incident status
Operations with incident flowchart
Tracking the execution of system activities
Resources control
Resources allocation
Resources control details
View
Actions and plans
Incident
System auditing
To-do tasks
My tasks
Execution
Activity execution
Activity data
Associations
Execution actions
Tracking
Management
My incidents
Widgets - SE Incident
Kanban